tbc88's Privacy Policy — Your Personal Information Is Our Responsibility
This policy describes in detail how all personal information collected during your registration and use of the tbc88 platform is managed, stored, and kept secure.
Introduction and Applicability
This privacy policy ("Policy") applies to the tbc88 platform and its affiliated services. When you use the tbc88 website, open an account, play games, or use any service, you agree to the terms of this policy.
tbc88 believes that your privacy is a fundamental right. We treat your personal information with the utmost importance and are committed to ensuring the highest level of security. The purpose of this policy is to clearly inform you — what information is collected, why it is collected, how it is used, and how we keep it secure.
This policy applies to users in Bangladesh and is consistent with the Bangladesh Digital Security Act and relevant data protection guidelines.
This privacy policy may be updated at any time. In the event of changes, a notice will be posted on the website and you will be informed by email. You are requested to visit this page regularly.
What Information We Collect
The tbc88 platform collects different types of information at various stages. Below is a detailed description of this information:
2.1 Information You Provide Directly
When you open an account on tbc88 or use any service, we collect the following information:
- Full name and date of birth (for age verification)
- Valid email address and mobile number
- Mobile banking details — bKash, Nagad, or Rocket account number (for transactions only)
- Password (stored in encrypted form — never readable in plain text)
- National ID card or passport details for identity verification (where applicable)
2.2 Automatically Collected Information
When you browse our website, some information is collected automatically:
- IP address and device type
- Browser type and operating system version
- Time of visit to the site, pages visited, and time spent
- Data collected from cookies and similar tracking technologies
- Referral source (which link or channel you came from)
2.3 Gaming Activity Information
To improve your gaming experience and ensure responsible gaming, we store:
- Gaming history and betting records
- Deposit and withdrawal transaction history
- Bonus usage and VIP tier progress information
- Session duration and gaming type
We never collect your bKash, Nagad, or Rocket PIN or password. Only the mobile number is used for transactions.
Purpose of Information Use
tbc88 uses collected information only for the following purposes:
3.1 Service Provision and Operation
- Creating, verifying, and maintaining your account
- Processing deposits, withdrawals, and other financial transactions
- Ensuring secure payments through bKash, Nagad, and Rocket
- Providing bonuses and promotions and managing VIP benefits
3.2 Security and Fraud Prevention
- Detecting and preventing unauthorized access to accounts
- Protecting against money laundering and fraudulent activity
- Preventing access by minors (21+ age verification)
- Identifying multiple accounts and blocking prohibited users
3.3 Customer Service Improvement
- Resolving issues through live chat and email
- Responding quickly to your questions and complaints
- Analyzing your feedback to improve service quality
3.4 Responsible Gaming
- Monitoring gaming behavior to identify risky patterns
- Implementing requests for self-exclusion or limit setting
- Providing information and support related to responsible gaming
3.5 Legal Obligations
Where required to comply with applicable laws, regulations, or orders from authorities, information may be provided to government or regulatory bodies.
Data Storage and Security Measures
tbc88 uses industry-standard security technology to protect your personal information. Our security framework is described below:
4.1 Technical Protection
- SSL/TLS Encryption: Every connection between your browser and our server is encrypted.
- Data Encryption: Stored sensitive information is protected by industry-standard encryption algorithms.
- Firewall and Security Monitoring: Advanced firewall systems are in place to prevent unauthorized access.
- Two-Factor Authentication (2FA): An additional security layer is available to protect your account.
4.2 Administrative Protection
- Only authorized staff have access to personal information.
- Data access logs are maintained and audited regularly.
- All staff are bound by confidentiality agreements.
- Regular security training and awareness programs are conducted.
4.3 Data Retention Period
Personal information is retained while your account remains active. After an account is closed, information is kept for a specified period in accordance with applicable legal obligations. Financial transaction records may require long-term retention.
If your information is ever put at risk for any reason, tbc88 will notify you and the relevant authorities as quickly as possible in accordance with the law, and will take prompt steps to resolve the issue.
Cookies and Tracking Technologies
Cookies and similar technologies are used on the tbc88 website to improve your browsing experience and keep the platform functioning properly.
5.1 Types of Cookies
- Essential Cookies: For storing login sessions, security tokens, and language preferences. Without these, the site will not function properly.
- Analytics Cookies: To understand how visitors use the site. This helps improve service quality.
- Functionality Cookies: To remember your preferences and settings, such as displayed currency or gaming preferences.
5.2 Managing Cookies
You have the option to disable cookies from your browser settings. However, please note — disabling essential cookies may prevent you from logging in or completing transactions on the tbc88 platform.
Sharing Information with Third Parties
tbc88 never sells your personal information to third parties for commercial purposes. However, limited information may be shared in the following circumstances:
6.1 Payment Processors
Information necessary to complete transactions through bKash, Nagad, and Rocket is shared with the respective payment provider. This information is used only for the specific transaction and is governed by their own privacy policy.
6.2 Technology and Service Providers
To operate the site, we use the services of trusted technology providers — such as server hosting and security services. These providers may only use the information for specified purposes and are also bound by confidentiality agreements.
6.3 Legal Authorities
Information may be provided in response to court orders, lawful requests from law enforcement agencies, or applicable legal obligations.
6.4 Business Transfers
In the event of a business merger or acquisition, personal information may be transferred as part of the assets. You will be notified in advance in such a situation.
Your Rights and Choices
Every user of the tbc88 platform holds the following rights regarding their personal information:
7.1 Right to Access Information
To find out what information we hold about your account, contact our support team directly.
7.2 Right to Correct Information
You have the right to request correction of any inaccurate or outdated information in your profile. This can be done through account settings or via live chat.
7.3 Right to Delete Information
In certain circumstances, you have the right to request deletion of your information. However, some information may be required to be retained for legal reasons or in the case of ongoing disputes.
7.4 Right to Object to Data Processing
You have the right to object to marketing communications or specific types of data use. This request can be sent via our email or through live chat.
7.5 Right to Close Your Account
You may request to close your tbc88 account at any time. In this case, the account will be deactivated after all outstanding balances are settled.
To exercise any of the above rights, contact our 24/7 live chat support or send an email to [email protected]. We provide assistance in Bengali.
Protection of Minors
tbc88 is for individuals aged 21 and above only. We do not intentionally collect personal information from any minor.
Age is verified at the time of account registration. If we believe a user is under 21 years of age, that account will be suspended immediately and the collected information will be deleted in accordance with applicable law.
If you find that a minor has opened an account on our platform, please notify us immediately at [email protected].
Policy Changes and Updates
tbc88 reserves the right to change or update this privacy policy where necessary. Reasons for changes may include:
- Changes to applicable laws or regulations
- Addition of new services or technologies
- Improvements to security measures
- Improvements based on user suggestions and feedback
For any significant changes, we will post a notice on the website and inform you at your registered email. Continued use of the platform after changes will be considered as your agreement to the new terms.
The latest version of this policy will always be available at tbc88.lat/privacy-policy.
Have a Question About Privacy?
Our support team is with you 24/7 — assistance is available in Bengali and English.